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Client Support Specialist – Greenville Shelter

Summary: This employee provides direct services for victims of domestic violence and their children. This includes operation and control of electronic security and fire alarm system, the securing of all gates and entrances both inside and outside the shelter, ensuring that only authorized persons are granted admission to the building by personally answering the door (residents are not allowed to answer the door), and appropriately responding to concerns of residents by following approved agency procedure.

Job Responsibilities:

  • Receives and processes crisis intake calls from victims and accepts clients into shelter.
  • Facilitates new clients through intake procedures, explains procedures of household, prepares necessary documentation and photographs for client records.
  • Ensures that the basic needs (food, clothing, medical assistance, etc.) of all clients of the shelter are met.
  • Maintains “Daily Log” for all incidents relating to clients.
  • Responsible for writing timely incident reports for any incident or emergency.
  • Assists in maintaining a clean shelter, aids with meal preparations, and other household contributions.
  • Completes inventories and various other paperwork as assigned.
  • Attends meetings as required by the Facility and House Management Team.
  • Enthusiastically supports and models the mission and vision of Safe Harbor to peers, clients, and the community.
  • Performs other or similar agency duties as assigned by House Management and Facility supervisors and/or other agency management personnel. May be asked to work at other Safe Harbor shelter locations as needed.

Hours: Sunday-Saturday 40 hours per week

Qualifications & Skills:  High school diploma and experience in residential facility management are required. Must be physically capable to perform all tasks related to this position. Maturity, flexibility, and interpersonal skills necessary to work in a crisis oriented, stressful environment are essential.

To Apply: Please send resume, cover letter & list of three references to employment@safeharborsc.org.


Prevention Coordinator (REP – Greenville County)

Safe Harbor’s prevention efforts include the Relationship Education Project (REP), Coaching Boys Into Men, youth advocacy and engagement, education and support of other influential people in the lives of young people (counselors, parents, teachers), and other projects that aim to provide the community with primary prevention of intimate partner violence. A Prevention Coordinator works to provide youth, schools, and community settings with age-appropriate, research driven, violence prevention curriculum and activities.

Job Responsibilities:

  • Schedules and facilitates REP curriculum within middle and high schools across our four county service area, primarily in Greenville county.
  • Builds relationships with schools and community spaces to ensure maximum REP presence among youth.
  • Completes appropriate documentation and compiles monthly reports and statistics (student evaluation/testing).
  • Participates in Safe Harbor staff meetings, team meetings, trainings, and continuing education.
  • Performs other tasks and responsibilities as assigned by supervisor.
  • Enthusiastically supports and models the mission and vision of Safe Harbor to peers, students and the community.

Essential Qualifications:

  • Bachelor’s degree.
  • Experience with training and facilitation of small and large groups.
  • Excellent communication skills: verbal, written. Inter- and intra-personal.
  • Experience with engaging and empowering youth, knowledge of youth culture and trends.
  • Must work well independently and with a team. This position works primarily outside of an office setting (in schools and from home). Candidates must display and possess a high level of initiative, integrity and dedication for this position.
  • Ability to relate to others in an empathetic, non-judgmental, and supportive manner.
  • Possession of a valid SC Driver’s License and an automobile that can be used during work hours.
  • Ability to work flexible hours, including some after school hours.

Preferred Qualifications:

  • Experience with classroom management.
  • Knowledge of intimate partner violence, and the dynamics of adolescent violence

To Apply: Please send resume, cover letter & list of three references to employment@safeharborsc.org.


Resale Shop Donation Assistant

Primary Function:  You will provide the Store Manager and the Assistant Manager with the help she requires to keep the shop in top running order such as: receiving goods from the community, processing items for sale, answering the donation door when needed, separating donations, communicating with customers and clients with skill and care, cleaning donated goods and lifting them to the shop floor, processing clothing- home décor- shoes, and assisting wherever needed in the processing area.

Job Description:

  • Follow the guidelines of Employee Handbook of Safe Harbor and the procedures of Safe Harbor Resale Shop
  • Ensure that the processing area is clean, safe, and presentable throughout your shift
  • Greet and assist customers/donors when you’re working the donation door
  • Clean, price, and hang items to sell
  • Assist Manager and Assistant Manager in creating and implementing shop events & shop projects
  • Must be prompt and dependable
  • Exercises discretion regarding acceptance and/or disposition of donated goods and maintains donor relationship through attentive customer service when working the donation door
  • Help to maintain a clean, attractive, orderly, and safe work environment throughout the store
  • Participate in store special events
  • Responsible for loading and unloading donation trucks/vehicles assigned
  • Experience working with one or more of the following: individuals experiencing homelessness, mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues, and with those living in poverty preferred

The Donation Assistant should be able to juggle several aspects of the Resale Store daily with confidence and enthusiasm. Good communication with the manger, employees, and customers is crucial. It’s important to be able to deal with confidential matters that will be discussed with you in meetings with the manager and coworkers. The Donations Department is responsible for securing in-kind donations to benefit Safe Harbor. This is partly done through sourcing and cultivating relationships with in-kind donors. Safe Harbor Resale Shop’s mission is to provide our residents with exceptional care and treat them with the highest levels of dignity and respect. The donations are to be handled with care. Ability to establish and maintain professional boundaries in working with coworkers, clients, volunteers, and donors. Must be able to lift and carry donation items weighing up to 50 pounds with assistance. Must be able to sustain a full shift (4 to 8 hours depending on scheduled hours) of standing, walking, lifting, and bending. While performing the duties of this job, the employee is frequently required to stand and talk, or hear, use hands and fingers to handle, feel, or operate objects, and tools. There is frequent reaching, bending, stooping, and stretching. The most important aspect of this job is to understand the core values of Safe Harbor and why we work so hard at the shop to support it. This should be the drive of our passionate work we put in each day.

Physical Description:

Good hand and eye coordination. Fully understand how to move and lift large pieces of furniture. Responsible for moving items that are donated and sold by the public. Ability to perform physical work, including working in outdoor elements and lifting up to 50 lbs. unaided is required.

To Apply: Please send resume, cover letter & list of three references to employment@safeharborsc.org.


Part-time Shelter Relief Staff – Greenville

Summary: This employee provides services that insure that the shelter operates 24 hours per day, 7 days per week on a continual basis and is responsible for maintaining on-site safety and security of the shelter and its residents during tour of duty. Normal work shifts are overnight, weekend and holidays. This includes operation and control of electronic security and fire alarm system, the securing of all gates and entrances both inside and outside the shelter, ensuring that only authorized persons are granted admission to the building by personally answering the door (residents are not allowed to answer the door), and appropriately responding to incidents involving threats to the safety and security of the shelter and its residents by following approved agency procedure.

Job Responsibilities:

  • Receives and processes crisis intake calls from victims and accepts clients into shelter.
  • Facilitates new clients through intake procedures, explains procedures of household, prepares necessary documentation and photographs for client records.
  • Insures that the basic needs (food, clothing, medical assistance, etc.) of all clients of the shelter are met.
  • Maintains “Daily Log” for all incidents relating to clients.
  • Responsible for writing timely incident reports for any incident or emergency.
  • Attends meetings as required by the Facility and House Management Team.
  • Enthusiastically supports and models the mission and vision of Safe Harbor to peers, clients, and the community.
  • Performs other or similar agency duties as assigned by House Management and Facility supervisors and/or other agency management personnel. May be asked to work at other Safe Harbor shelter locations as needed.

Hours: 16 – 20 hours (overnight hours: weeknights and weekends)

Physical Demands & Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Shelter Relief Staff must possess sound judgment capabilities and be able to work extended shifts without continuous supervision. While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand, talk or hear; walk; and use hands to finger, handle, feel or operate objects and appliances. The employee is regularly required to sit; climb or balance; stoop, kneel, crouch, or crawl. The employee must lift and/or move 25 pounds or more.

To Apply: Please send resume, cover letter & list of three references to employment@safeharborsc.org.


Safe Harbor participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  Click here for more details.

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