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Resale Shop Donation Assistant

Safe Harbor Resale Shop believes that any retail store can thrive as long as it satisfies its customers and donors in every possible way. As the Donation Assistant, you will be responsible for carrying out that goal through positive and effective communication with customers/donors, as well as, efficient operation of the store and the team of people you’ll be working with.

You will provide the Store Manager and the Assistant Manager with the help she requires to keep the shop in top running order such as: receiving goods from the community, processing items for sale, answering the donation door when needed, separating donations, communicating with customers and clients with skill and care, cleaning donated goods and lifting them to the shop floor, processing clothing- home décor- shoes, and assisting wherever needed in the processing area.

Job Description:

  • Follow the guidelines of Employee Handbook of Safe Harbor and the procedures of Safe Harbor Resale Shop
  • Ensure that the processing area is clean, safe, and presentable throughout your shift
  • Greet and assist customers/donors when you’re working the donation door
  • Clean, price, and hang items to sell
  • Assist Manager and Assistant Manager in creating and implementing shop events & shop projects
  • Must be prompt and dependable
  • Exercises discretion regarding acceptance and/or disposition of donated goods and maintains donor relationship through attentive customer service when working the donation door
  • Help to maintain a clean, attractive, orderly, and safe work environment throughout the store
  • Participate in store special events
  • Responsible for loading and unloading donation trucks/vehicles assigned
  • Experience working with one or more of the following: individuals experiencing homelessness, mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues, and with those living in poverty preferred

Full Description:

The cashier/floater should be able to juggle several aspects of the Resale Store daily with confidence and enthusiasm. Good communication with the manger, employees, and customers is crucial. It’s important to be able to deal with confidential matters that will be discussed with you in meetings with the manager and coworkers. The Donations Department is responsible for securing in-kind donations to benefit Safe Harbor. This is partly done through sourcing and cultivating relationships with in-kind donors. Safe Harbor Resale Shop’s mission is to provide our residents with exceptional care and treat them with the highest levels of dignity and respect. The donations are to be handled with care. Ability to establish and maintain professional boundaries in working with coworkers, clients, volunteers, and donors. Must be able to lift and carry donation items weighing up to 50 pounds with assistance. Must be able to sustain a full shift (4 to 8 hours depending on scheduled hours) of standing, walking, lifting, and bending. While performing the duties of this job, the employee is frequently required to stand and talk, or hear, use hands and fingers to handle, feel, or operate objects, and tools. There is frequent reaching, bending, stooping, and stretching. The most important aspect of this job is to understand the core values of Safe Harbor and why we work so hard at the shop to support it. This should be the drive of our passionate work we put in each day.

Physical Description:

Good hand and eye coordination. Fully understand how to move and lift large pieces of furniture. Responsible for moving items that are donated and sold by the public. Ability to perform physical work, including working in outdoor elements and lifting up to 50 lbs. unaided is required.

To Apply: Please send resume, cover letter & list of three references to employment@safeharborsc.org.


Counselor

Primary Function: This counselor will provide individual and group counseling to Safe Harbor clients. Counseling services include crisis intervention, trauma and recovery counseling, case management, legal and community advocacy, safety planning and education on the dynamics of domestic violence. The counselor will also facilitate shelter support groups and other groups as needed. This counselor will be based primarily in Greenville County but may also assist with groups and individual counseling in Anderson County or Oconee County, as needed.

Job Responsibilities:

Provide assessments, crisis intervention, trauma and recovery counseling, case management, legal and community advocacy, safety planning and education on the dynamics of Domestic Violence for clients.

Provide advocacy for clients and collaborate with other community systems in order to assist clients in navigating through barriers and obstacles.

Facilitate meaningful and appropriate psycho-educational and therapeutic group counseling sessions for clients.

Develop collaborative relationships and network with local community agencies, providing information about Safe Harbor and trainings about domestic violence.

Complete paperwork and compile monthly reports and statistics.

Participate in Safe Harbor staff meetings, team meetings, trainings and continuing education.

Enthusiastically support and model the mission and vision of Safe Harbor to peers, clients, and the community.

Perform other tasks and responsibilities as assigned by supervisor.

Essential Qualifications:

  • Masters degree in Psychology, Counseling, Social Work or related field. Licensure preferred.
  • Ability to relate to others in an empathetic, non-judgmental, and supportive manner.
  • Bilingual language skills (Spanish and English) are preferred, but not required.
  • Possess insight and self-awareness to be confident in the role, with knowledge of personal capabilities and limitations.
  • Knowledge of the dynamics of domestic violence is preferable.
  • Must work well in a team setting, and be able to utilize other direct service staff to gain perspective and assistance with duties of the job.
  • Possession of a valid SC Driver’s License and an automobile that can be used during work hours.
  • Ability to work flexible hours including some evening hours.

To Apply: Please send resume, cover letter & list of three references to employment@safeharborsc.org.


Part-time Shelter Relief Staff (Weekdays) – Anderson

Summary: This employee provides services that insure that the shelter operates 24 hours per day, 7 days per week on a continual basis and is responsible for maintaining on-site safety and security of the shelter and its residents during tour of duty. Normal work shifts are overnight, weekend and holidays. This includes operation and control of electronic security and fire alarm system, the securing of all gates and entrances both inside and outside the shelter, insuring that only authorized persons are granted admission to the building by personally answering the door (residents are not allowed to answer the door), and appropriately responding to incidents involving threats to the safety and security of the shelter and its residents by following approved agency procedure.

Job Responsibilities:

  • Receives and processes crisis intake calls from victims and accepts clients into shelter.
  • Facilitates new clients through intake procedures, explains procedures of household, prepares necessary documentation and photographs for client records.
  • Insures that the basic needs (food, clothing, medical assistance, etc.) of all clients of the shelter are met.
  • Maintains “Daily Log” for all incidents relating to clients.
  • Responsible for writing timely incident reports for any incident or emergency.
  • Attends meetings as required by the Facility and House Management Team.
  • Enthusiastically supports and models the mission and vision of Safe Harbor to peers, clients, and the community.
  • Performs other or similar agency duties as assigned by House Management and Facility supervisors and/or other agency management personnel. May be asked to work at other Safe Harbor shelter locations as needed.

Hours: 16 – 20 hours (weekdays/overnight)

Physical Demands & Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Shelter Relief Staff must possess sound judgment capabilities and be able to work extended shifts without continuous supervision. While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand, talk or hear; walk; and use hands to finger, handle, feel or operate objects and appliances. The employee is regularly required to sit; climb or balance; stoop, kneel, crouch, or crawl. The employee must lift and/or move 25 pounds or more.

To Apply: Please send resume, cover letter & list of three references to employment@safeharborsc.org.


Part-time Shelter Relief Staff (Weekends) – Anderson

Summary: This employee provides services that insure that the shelter operates 24 hours per day, 7 days per week on a continual basis and is responsible for maintaining on-site safety and security of the shelter and its residents during tour of duty. Normal work shifts are overnight, weekend and holidays. This includes operation and control of electronic security and fire alarm system, the securing of all gates and entrances both inside and outside the shelter, insuring that only authorized persons are granted admission to the building by personally answering the door (residents are not allowed to answer the door), and appropriately responding to incidents involving threats to the safety and security of the shelter and its residents by following approved agency procedure.

Job Responsibilities:

  • Receives and processes crisis intake calls from victims and accepts clients into shelter.
  • Facilitates new clients through intake procedures, explains procedures of household, prepares necessary documentation and photographs for client records.
  • Insures that the basic needs (food, clothing, medical assistance, etc.) of all clients of the shelter are met.
  • Maintains “Daily Log” for all incidents relating to clients.
  • Responsible for writing timely incident reports for any incident or emergency.
  • Attends meetings as required by the Facility and House Management Team.
  • Enthusiastically supports and models the mission and vision of Safe Harbor to peers, clients, and the community.
  • Performs other or similar agency duties as assigned by House Management and Facility supervisors and/or other agency management personnel. May be asked to work at other Safe Harbor shelter locations as needed.

Hours: 16 – 20 hours (weekends/overnight)

Physical Demands & Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Shelter Relief Staff must possess sound judgment capabilities and be able to work extended shifts without continuous supervision. While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand, talk or hear; walk; and use hands to finger, handle, feel or operate objects and appliances. The employee is regularly required to sit; climb or balance; stoop, kneel, crouch, or crawl. The employee must lift and/or move 25 pounds or more.

To Apply: Please send resume, cover letter & list of three references to employment@safeharborsc.org.


Safe Harbor participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  Click here for more details.

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